Terms & Conditions

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order pricing.

Dispatch:

Times vary according to availability but are usually processed within 3 business working days. Any guarantees or representations made as to delivery times are limited to India and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. if an order is out of stock, we shall advise you by email within 5 working days and offer you a refund.

Pricing and availability

Whilst we use our best endeavours to try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any items which you have ordered, we will inform you of this as soon as possible and give you the option to revise your order at the correct price or to cancel the order. All prices are inclusive of GST and delivery.

Payment:

We use standard established external payment gateways – e.g. Phone Pe. Payment to be made directly via the gateway. We do not store any financial information.

All prices are shown in INR.

Indemnity:

You agree to indemnify, defend and hold harmless The Dude Food Company, its partners, officers, employees, consultants and agents, from any and all third party claims, liability damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Usage

You must not misuse this Website. You must not use any of the information on this Website for your own use.

Logos and terms like ‘Gun Podi’ are trademarked and incorrect usage will attract legal action.

Trademarks of other brands, in case used in this website, are under protection as well. All registered trademarks have been clearly identified with ®️.

Refund Policy

Refunds are processed in a maximum of 15 days from the date on which The Dude Food Company receives returned goods.

Disclaimer of Liability:

The material is displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

Variation:

The Dude Food Company shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Complaints:

We intend to delight our customers with our products. Just in case, there is any issue, we would love to hear from you and try to resolve the same.

Please email feedback@gunpodi.com with your order number and date along with a brief description of the problem being faced.

Governing Law and Jurisdiction:

These terms and conditions are to be construed in accordance with the laws of India and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of Delhi court.